When he was twelve, Michael’s mother brought him to an old motel on the outskirts of Boston and told him to wait until she got back. Alone and frightened, he made contact with Clancy, the front-desk manager, who communicates solely through the intercom in the tiny motel room. In the weeks and years that follow, Michael and Clancy’s relationship only gets stronger—despite the fact that they have never met face-to-face. As Michael struggles with becoming an adult, Clancy does what he can to prepare his friend for a journey through fear and anger that finally arrives at peace.