A workplace tragicomedy with beautifully written, genuinely funny dialogue. The characters are clearly drawn and distinct, each moment feeling like a voyeuristic slice of life, yet the interweaving of multiple plotlines is deftly handled and keeps the audience engaged.

Nina Kissinger is fast revealing herself one of American theatre's great humanists, excelling at creating richly detailed portraits of young people in workplaces most of us pass by without a thought. In SORRY, WE'RE OPEN, the workplace is a small boutique Chicago store in the run-up to Christmas, a dizzying mosaic of mishaps and betrayals whose significance only gradually become heartbreakingly clear. A cry against injustice and late-stage capitalism that's still as sweet as a holiday treat.

"The employees at an art shop battle the Christmas rush" doesn't seem like the stuff of high drama, but "Sorry We're Open" is greater than the sum of its parts. Kissinger populates the store with sympathetic, richly drawn characters and entwines their storylines in a way that very much pays off over the course of the piece. It's a richly funny and heartfelt journey through a set of often invisible and thankless professions, and one well worth taking.