Bohannon writes an amazing cast of characters who are just trying to earn a living while navigating the never ending cycle of a call center. I watched through the character of Max's eyes contend with the relentless entitlement, privilege, and arrogance of the world flooding through their headset. A hilariously, refreshing reminder that the customer is not always right...in fact, they are usually never right.
Bohannon writes an amazing cast of characters who are just trying to earn a living while navigating the never ending cycle of a call center. I watched through the character of Max's eyes contend with the relentless entitlement, privilege, and arrogance of the world flooding through their headset. A hilariously, refreshing reminder that the customer is not always right...in fact, they are usually never right.